FAQs and tips
Common questions for online ordering
I am looking or something specific but i can't find it
There is a search function on the ordering site, look out for the spyglass!
How do I sign up for loyalty points?
There are options to sign in to your account on the opening page, if you miss this then you can see the "user" icon on the top right of the screen.
How do I use loyalty points?
Your point will build up every time you spend with us, but be careful, they do expire!
You can use them online or in store, Online shows you your "rewards" on the checkout page.
If you want to use your points in store, just log in to the till when you are about to begin your order, this ensures you receive the points for your transaction as well as allowing you to claim your rewards.
We are currently experiencing low supply of Cod due to quotas and other global factors, so we have limited the size offerings to adapt to supply.
You will also notice newer species on our site, we only use the best products to offer value and quality while ensuring we are being responsible in looking after our fish stocks and seas.
You don't have the size of fish I want!